Shipping Policy

Shipping Policy

Thank you for shopping with FreshTrendz! We are committed to providing you with the best online shopping experience and delivering your trendy items right to your door. Below are the details of our shipping policy:

Processing Time

  • All orders are processed within 2-5 business days.
  • Please note that our processing time does not include weekends or holidays.
  • If we experience high order volumes (such as during sales or holidays), shipments may be delayed by a few days. Rest assured, we are doing everything we can to ship your order as quickly as possible.

Shipping Rates & Delivery Times

  • We offer free shipping on all orders for a limited time!
  • Delivery times vary based on your location and the shipping method chosen during checkout.
    • Standard Shipping: Estimated delivery 7-21 business days.
    • Expedited Shipping: Estimated delivery 5-10 business days.
    • Express Shipping: Estimated delivery 2-5 business days.
  • Note: Delivery times may vary due to customs clearance, weather, and other unforeseen delays. While we strive to meet our estimated delivery times, these are not guaranteed.

International Shipping

  • We offer international shipping to most countries worldwide.
  • International shipping times typically range from 10-30 business days, depending on your location and the customs process.
  • Customers are responsible for any customs duties, taxes, or fees that may apply to international orders.

Order Tracking

  • Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment.
  • You can also track your order status directly through your account on our website.

Shipping Restrictions

  • We currently do not ship to P.O. boxes, military addresses (APO/FPO), or some remote locations. If you are unsure, please reach out to us before placing your order.
  • If there is a shipping restriction or if we are unable to fulfill your order, we will notify you as soon as possible.

Shipping Address

  • Please ensure that your shipping address is correct when placing your order. We are not responsible for delays or lost packages due to incorrect addresses.
  • If you notice an error in your shipping address, please contact us immediately at freshtrendzhelp@gmail.com to update it before your order is shipped.

Order Issues

If you experience any issues with your order, such as receiving the wrong item, damage during shipping, or a delay in delivery, please don’t hesitate to contact us. We will work quickly to resolve any problems.

You can reach our customer support team at freshtrendzhelp@gmail.com for assistance.

Contact Us

If you have any questions about shipping, feel free to reach out to us at freshtrendzhelp@gmail.com or through our Contact Us page. We're happy to help!

Return & Refund Policy

For information about returns and refunds, please visit our Return Policy page.

Thank You!

Thank you for choosing FreshTrendz. We appreciate your business and hope you enjoy your purchase!